Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Your name, phone number, email address, and any details you provide when filling out our contact or enquiry form.
• Project Details: Information about your furniture requirements, room dimensions, material preferences, or project descriptions you share with us for quotation purposes.
• Business Information: Company name and address if you are enquiring on behalf of a commercial or institutional client.
• Usage Data: Automatically collected data such as your IP address, browser type, referring pages, and pages visited on our website through standard web server logs.
• Communication Records: Records of phone calls, WhatsApp messages, or emails exchanged with our team for service or support purposes.

2. How We Use Your Information

The information we collect is used solely to serve you better. Specifically, we use it to:

• Respond to your enquiries and provide customised furniture quotations.
• Communicate project updates, delivery schedules, and after-sales support.
• Understand your requirements for office, residential, modular, or institutional furniture projects.
• Improve the quality of our website and services.
• Send occasional updates about our new products or services, where you have consented to receive such communications.
• Comply with applicable legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

We may share your information only in the following limited circumstances:

• Service Partners: With trusted logistics, delivery, or installation partners only to the extent necessary to complete your order.
• Legal Compliance: Where required by Indian law, court order, or government authority.
• Business Transfer: In the event of a merger or acquisition, your information may be transferred as part of the business assets, with appropriate notice to you.

4. Cookies and Tracking

Our website may use cookies — small text files stored on your device — to enhance your browsing experience and understand how visitors use our site. These may include:

• Essential Cookies: Necessary for the website to function correctly.
• Analytics Cookies: Tools such as Google Analytics may collect anonymised data about site traffic and behaviour to help us improve the website.

You can disable cookies through your browser settings; however, some features of the website may not function fully as a result.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, misuse, or disclosure. Our team handles all client data with discretion and professionalism. However, please note that no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps for our location). We are not responsible for the privacy practices of those external sites and encourage you to review their own privacy policies.

7. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can promptly remove it.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the appropriate data protection authority if you believe your data has been mishandled.

To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be available on this page with the "Last Updated" date revised accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Company: Gurukrupa Furniture
• Location: Ahmedabad, Gujarat, India
• Phone: +91 88501 75411
• Website: www.gurukrupafurniture.co.in